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Project Manager-PMO

Available in Southampton, England, UK
#:C11681
Permanent Position
Rate:$100-110,000 CDN


The successful candidate will be responsible for: accurately assessing and determining customer business requirements and gaps associated with Client product; forecasting resource requirements to complete the project: Development, TA and QA; developing and managing implementation projects, ensuring project is executed according to plan and within budget; managing scope and changes to established project terms of reference as the project progresses; managing customer relationship and customer communications; transition of completed project to the Client Relation and Support groups. Specific duties will include: managing implementation resources, including development team leads, software engineers, technical analysts, and quality control analysts; determining customer business requirements within scope of projects; developing appropriate partnership relationship with customers and account representatives; leveraging relationships in order to identify additional needs/opportunities and industry issues and feedback to internal organizations; developing project plans using Company processes and monitoring status ensure project is on track; managing financial elements of each project including costs and revenues, billings, etc., and escalate when appropriate; following up on status of development projects, keeping customers informed of progress and where necessary renegotiating deliverables with customer; arranging for customer training and documentation resources for client; educating customer about Company product offerings and referring opportunities for additional sales/services available from Company to sales organization; ensuring successful transition of customer/project to support; ensuring project team time is billable; celebrating successes with project team. Required skills include: -Detailed understanding of retail business operation issues is essential -Ability to manage complex projects employing a self-driven, objective-oriented style is essential -General understanding of retail IT environment, including software and hardware -Proven ability to communicate clearly with clients, and present technical concepts as they relate to business issues -Responsive and proactive in providing high level of client service -Strong communication and conflict management skills -Demonstrated ability to learn functionality of the Companyˇ¦s product suite -Consulting skills/ability to translate customer retail IT/business requirements into business/functional project specifications -Exposure to documentation, quality, and testing procedures an asset -Vendor experience with POS or transaction-based applications an asset -Post-secondary degree in Computer Science, Project Management, or related discipline -3-5 yearsˇ¦ experience managing technical projects -3-5 yearsˇ¦ experience delivering solutions in a services environment (consulting or technology vendor) PLEASE NOTE: APPLICANT MUST BE ELIGIBLE TO WORK IN THE UNITED KINGDOM *We would like to thank all applicants for their interest. Please note that all submissions will be assessed. However, only suitable candidates will be contacted.
Skills Required:

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Posted 11/27/03 Please forward resume to:
Email:info@isotecmgt.com

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